Privacy Policy
Customer Consent Policy
Effective Date: 06/01/2023
Last Updated: 03/31/2025
At Dulcio Financial Group, we value transparency and your privacy. This Customer Consent Policy explains how we obtain, record, and manage your consent regarding the collection, use, and disclosure of your personal data. This policy ensures compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.
1. Obtaining Consent
We obtain customer consent in the following ways:
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Explicit Consent – Customers provide direct and informed permission, such as by checking a box, signing a form, or clicking “I Agree” before using our services.
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Implied Consent – Certain actions (e.g., providing contact details for a newsletter) imply consent, but we ensure clear opt-in and opt-out options.
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Informed Consent – We provide detailed information on how data will be used before requesting consent.
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Parental Consent – If a user is under the age of 16 (or the age required by local laws), we require verifiable parental consent before collecting personal data.
2. Recording and Managing Consent
We maintain a secure and auditable record of customer consent, including:
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Date and time consent was given.
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Method of consent (e.g., digital, written, verbal with recording).
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Specific details of what the customer consented to.
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Any changes or withdrawal of consent.
3. Customer Rights & Consent Revocation
Customers have the right to withdraw consent at any time. We ensure that:
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Withdrawal is as easy as giving consent (e.g., a one-click unsubscribe or request via email).
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Requests for consent revocation are processed within 30 days.
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Customers can access, correct, or delete their personal data upon request.
To withdraw consent, customers can:
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Click the unsubscribe link in emails.
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Contact us at Dulcio Financial Group, LLC
1-800-488-7355
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Access their account settings to update preferences.
4. Compliance with Privacy Laws
We comply with all applicable regulations, including:
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GDPR (EU) – We ensure clear opt-in consent, data protection measures, and the right to data portability and erasure.
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CCPA (California, USA) – We allow users to opt out of data sales and request access to or deletion of their data.
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Other applicable laws – We stay updated with global privacy standards and ensure compliance accordingly.
5. Updates to This Policy
We may update this policy from time to time to reflect changes in laws or business practices. Customers will be notified of any significant changes through our website or direct communication.
6. Contact Information
For questions about this policy or to exercise your consent rights, please contact us at:
Dulcio Financial Group, LLC
1-800-488-7355
By using our services, you acknowledge that you have read and understood this policy and agree to the terms of consent.